CH. 01 — MISSION CRITICAL

Networks & Servers
for environments that
cannot stop.

High-performance consulting in networks and servers for Datacenters, ISPs, Industries, Retail and Government Agencies. Projects that ensure scalability, security and continuous availability — including AI solutions for critical operations.

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+1 Tb/s of aggregate traffic managed in production.

razel@core01:~$ show ip bgp summary

BGP router identifier 10.0.0.1, local AS 65001
BGP table version is 847291
1,247 peers, 4,182,093 prefixes received

Neighbor        V   AS   MsgRcvd  MsgSent  Up/Down    State
198.51.100.1    4  3356   847291   423118  3y4w2d    Established
203.0.113.254   4  6939   423118   247892  2y1m      Established
192.0.2.10      4  1299   198472   119283  1y6m      Established
razel@core01:~$ 
razel@pve01:~$ pvecm status

Cluster: razel-prod    Nodes: 5    Quorate: Yes

  Nid  Name              Status
  0x01 pve-node01(local) [ ONLINE ]
  0x02 pve-node02        [ ONLINE ]
  0x03 pve-node03        [ ONLINE ]

CH. 01 — MISSION CRITICAL

Exclusive AI for the
technical support of
ISPs and operators.

Exclusive AI for ISP and operator (ITP) technical support. Native integration with leading ERPs, automated diagnostics and drastic TTR reduction — no outsourced knowledge.

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TTR reduced by ~65% in the first 90 days.

ACTIVE QUEUE 24h: 143 resolved
#8821 TELESP-529 → RESOLVED
#8822 DATACENTER-187 → RESOLVED
#8823 ISP-CLIENTE-024 ⟳ ANALYZING
#8824 ISP-CLIENTE-031 — WAITING
247 tickets
3.2m avg resp.
94% resolved
~65% ↓ TTR

CH. 01 — MISSION CRITICAL

Servers dedicated to
AI Models with full
data sovereignty.

Specialized server configuration for local execution of LLMs and SLMs. On-premises inference with full data sovereignty — from a single-GPU node to a production cluster, sized for your real workload.

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8 × A100 serving Llama 3.1 70B on-premises.

razel@inf-01:~$ nvidia-smi

NVIDIA-SMI 545.29.06   Driver: 545.29.06   CUDA: 12.3
+----+--------------+------+---------+-------------+-------+
| ID | GPU Name     | Temp |   Power | Memory      | Util  |
+----+--------------+------+---------+-------------+-------+
|  0 | A100-SXM 80G |  63C | 340/400 | 75234/81920 |  97%  |
|  1 | A100-SXM 80G |  61C | 328/400 | 74521/81920 |  96%  |
|  2 | A100-SXM 80G |  62C | 335/400 | 74987/81920 |  98%  |
|  3 | A100-SXM 80G |  60C | 321/400 | 74125/81920 |  95%  |
|  4 | A100-SXM 80G |  64C | 342/400 | 75512/81920 |  97%  |
|  5 | A100-SXM 80G |  63C | 338/400 | 75201/81920 |  96%  |
|  6 | A100-SXM 80G |  62C | 333/400 | 74865/81920 |  97%  |
|  7 | A100-SXM 80G |  61C | 329/400 | 74438/81920 |  96%  |
+----+--------------+------+---------+-------------+-------+

RUNNING JOBS
PID    GPU  PROCESS                       MEMORY
14823  0-7  llama-3.1-70b  (tp8)          580 GiB▋

CH. 01 — MISSION CRITICAL

Technical training
for teams that do
not tolerate failure.

Advanced technical training programs. Online and in-company. Content developed by operating engineers — hands-on, no empty theory. Fast track to knowledge that guarantees operational excellence.

View Tracks → Talk to a consultant

+ 480 engineers trained since 2019.

TUNNELPEERSTATUSRTT
Tunnel-1ISP-A● Active1.2ms
Tunnel-2ISP-B● Active2.1ms
Tunnel-3ISP-C● Stable3.4ms
Tunnel-4CPD-DR◌ Standby—
01 / 04 NETWORKS & SERVERS
+1Tb
Aggregate managed traffic
+2.000km
Fiber optics configured
+2mi
End users impacted
+8yrs
Years in business

CH. 02 — ARCHITECTURE

Services engineered for
environments that cannot fail

From networking and servers to artificial intelligence — every solution is tailor-made, combining advanced technical expertise with industry best practices.

  1. 01

    Network Consulting

    Design, deployment and maintenance of high-availability network environments. Specialization in border routers, MPLS mesh, BNGs, CGNAT servers, plus monitoring and automation services. BGP, OSPF and advanced Traffic Engineering for ISPs, carriers and datacenters.

    BGPMPLSOSPFCGNATBNGHA
  2. 02

    Server Consulting

    Deployment, maintenance and optimization of high-performance clusters and high-availability environments. Virtualization with VMware, Proxmox, XEN, KVM and Hyper-V, hyperconvergence, backup, disaster recovery and iSCSI/NFS storage.

    VMwareProxmoxClustersStorageDR
  3. 03

    AI for Technical Support

    Artificial intelligence built exclusively for ISP and carrier technical support. Native integration with leading ERP systems, intelligent ticket automation and drastic reduction in resolution times.

    AIERPISPsCarriersAutomation
  4. 04

    AI Model Servers

    Specialized server configuration for local AI model execution — LLMs and SLMs. On-premises inference infrastructure with full data sovereignty.

    LLMSLMOn-PremisesGPUSovereignty
  5. 05

    Training & Certifications

    Advanced technical training in online and on-site (in-company) formats. Fast track to networking knowledge for operational excellence.

    EADIn-CompanyHands-OnAdvanced
  6. 06

    Corporate VPN

    Secure and reliable connectivity for employees to access corporate resources from any location. Full protection against cyber threats.

    SecurityRemote AccessEncryptionZero Trust

CH. 03 — OPERATIONS & MONITORING

Environments that demand
absolute excellence

Our consulting serves segments where operational continuity is non-negotiable and every second of downtime means loss.

  • Datacenters & CPDs

    Colocation, hosting and cloud environments with Tier II/III/IV availability.

  • ISPs & Carriers

    Internet providers from scratch to growth: MPLS mesh, peering, traffic engineering.

  • Industries & Retail

    Manufacturing operations, supply chains and high-performance retail networks.

  • Government Agencies

    Network infrastructure, servers and AI solutions with data sovereignty for the public sector.

We watch every layer STATUS
Core Network (BGP/MPLS) 1.2ms 99.998% ✓
Server Clusters 0.8ms 99.999% ✓
VPN Gateway 4.1ms 99.995% ✓
AI Inference 12ms 99.990% ✓

Your uptime is our priority

Last updated: 3s ago

CH. 04 — CASE STUDIES

What our clients build with Razel

CASE 01 WEBNET — ISP
Context
Regional ISP seeking CapEx optimization on edge infrastructure.
Challenge
Oversized edge equipment generating unnecessary recurring costs.
Action
Technical equipment recommendation delivered in the first consulting week.
Result
R$ 20,000 saved in week one. Pattern replicated on every new project.

“With Razel, in the first week of consulting alone I saved around R$ 20,000 just from a single equipment recommendation. This kind of savings repeats with every new project.”

— Webnet, Internet Service Provider (ISP)
CASE 02 SINAL BR TELECOM — CARRIER
Context
Carrier with ongoing demand for advanced IP network management.
Challenge
Need for a high-level technical partner for complex scenarios over a decade.
Action
Uninterrupted IP Network Management for 10+ years, solving highly complex cases.
Result
Long-term partnership with impeccable professional conduct and consistent results.

“The Razel team is exceptionally skilled when it comes to networking. Competent, responsible, having worked with us for over 10 uninterrupted years delivering IP Network Management services. Fantastic solution creators for highly complex scenarios. Direct, practical and supportive — an impeccable professional conduct.”

— Sinal Br Telecom, Carrier / Telecom Operator
CASE 03 NETFLEX — ISP
Context
ISP seeking top-tier technical consulting.
Challenge
Maximum quality requirements in infrastructure and support.
Action
Continuous technical consulting and support with full focus on results.
Result
Maximum satisfaction score and consolidated partnership.

“For us, the work you do is essential. 10 out of 10.”

— Netflex, Internet Service Provider (ISP)

CH. 05 — METHOD

What sets us apart in the
consulting market

01

In-house execution, no outsourcing

Your project is handled from start to finish by the same technical team. We never delegate execution to third parties — whoever designs it, implements it.

02

Industry-leading SLA

Support with a 2-hour SLA during business hours and 4 hours after-hours. No bureaucracy: all support is handled via WhatsApp and ticket documentation is on us.

03

Direct support, zero red tape

No portals, tickets or queues. You talk directly to the person who solves it. Agile communication, fast decisions, immediate results.

CH. 06 — ABOUT

Network engineering with an innovation DNA

Founded in 2017, Razel was born from the convergence of high-level network engineering and routing automation tool development. We have established ourselves as a reference in mission-critical consulting across Brazil.

Our team brings together over two decades of collective IT infrastructure experience — from regional ISP projects to national carrier MPLS mesh deployments.

2017
Founded
20+
Years of collective experience
100%
Client satisfaction
Global
Global presence

Security First

Projects designed with redundancy and protection at every layer.

High Availability

Environments engineered for maximum uptime and disaster recovery.

Optimized Performance

Traffic engineering and fine-tuning for maximum efficiency.

Smart Scalability

Planned growth without CapEx waste, with long-term vision.

CORPORATE STACK VALIDATED IN TIER 1 ENVIRONMENTS

NETWORK
Cisco · Juniper · Huawei · Mikrotik
COMPUTE
VMware · Proxmox · Hyper-V · KVM · XEN · XenServer
OS
Linux · FreeBSD
OBSERVABILITY
Zabbix
AI
Ollama · LM Studio

Ready to scale?

Your critical infrastructure
deserves the best consulting

Talk to our specialists and discover how we can optimize your network, reduce costs and guarantee the availability your business demands.

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